Privacy Policy

Effective Date: 05/02/25

1. Introduction

Colleague Pulse, a software solution provided by Target Applications Dashboard, is committed to protecting the privacy and confidentiality of all individuals and organisations utilising our services. This Privacy Policy outlines the way we collect, process, store, and protect personal and organisational data.

By accessing or using Colleague Pulse, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein. If you do not agree with this policy, you should refrain from using our services.

2. Information We Collect

A. Information Provided by Users

• Account Information: User credentials, including names, email addresses, company details, and relevant business information.
• Employee and Workforce Data: Anonymised employee feedback, survey responses, and engagement data.
• Billing and Payment Information: Billing details necessary for subscription payments.
• Customer Support Communications: Correspondence, inquiries, or feedback submitted to our support team.

B. Information Collected Automatically

• Usage and Interaction Data: Information on platform usage, accessed features, engagement patterns, and user behaviour.
• Technical and Device Information: IP addresses, browser types, operating systems, and other device identifiers.

C. Information from Third-Party Integrations

If integrated with third-party Human Resource Management Systems (HRMS) or Human Capital Management (HCM) systems, relevant data may be shared as per the organisation’s configurations and authorisations.

3. Purpose of Data Processing

• Facilitating user access and optimising platform functionality.
• Delivering analytics, insights, and reporting tools for HR professionals.
• Ensuring data protection, fraud prevention, and regulatory compliance.
• Responding to inquiries, sending notifications, and providing customer support.
• Complying with applicable legal and regulatory obligations.

4. Data Sharing and Disclosure

• With User Consent: Data may be shared with third parties when explicitly authorised by the user.
• With Service Providers: Trusted service providers (e.g., cloud hosting platforms) may process data under confidentiality agreements.
• Legal and Compliance Requirements: Data may be disclosed if required by law.
• Anonymised Insights and Reports: Aggregated data may be used for industry benchmarking without identifying individuals.

5. Data Security Measures

• Data encryption during transmission and storage.
• Strict access controls and authentication mechanisms.
• Regular security assessments and vulnerability testing.

6. Data Retention Policy

Personal and organisational data is retained only as necessary. Data may be securely deleted or anonymised upon request.

7. User Rights and Choices

• The right to access, modify, or delete personal data.
• The right to restrict or object to data processing.
• The right to withdraw consent for processing where applicable.
• The right to request data portability.

To exercise these rights, contact us.

8. International Data Transfers

For users outside the United Kingdom, data may be processed in jurisdictions with differing data protection laws. Appropriate safeguards are maintained.

9. Third-Party Services and External Links

Colleague Pulse may link to third-party services. We do not assume responsibility for external privacy policies.

10. Updates to this Privacy Policy

We may update this policy periodically. Any material modifications will be communicated via our platform.

11. Contact Information

For inquiries regarding this Privacy Policy, contact us:

Email: info@colleaguepulse.co.uk

Business Address:
3 Centura Court
Nasmyth Place
Hillington
Glasgow G52 4PR
United Kingdom

This Privacy Policy is formulated in accordance with the UK Data Protection Act 2018 and GDPR.